Brgrmeister

Building an award-winning
gourmet takeout experience

Building an
award-winning

gourmet
ttakeout experience

Building an
award-winning

gourmet
takeout experience

Known for their indulgent burgers, Brgrmeister became a hotspot for locals and tourists seeking an authentic American experience. With the rise of online food delivery channels, the founders of Brgrmeister saw an opportunity to take their burgers to homes across India.

Their mission was clear—transforming Brgrmeister into a leading food delivery chain across the country. 

However, a disconnect between the gourmet restaurant experience and the at home experience, led to customer disappointment and low sales conversions. Brgrmeister partnered with Dē.SHA design lab to bridge this gap and propel their growth in a competitive landscape. The new experience went beyond digital and focused on creating delight and excitement at all touchpoints from initial interactions online to delivery and consumption.

Through Brgrmeister we set out to establish a gold standard for at home dinning experiences.

Servcies

Research

Business strategy

Branding

Digital design

Brand activation

To bring this vision to reality, we delved deep to understand the F&B delivery landscape in India and collaborated closely with their leadership team to understand their vision, business objectives and the needs of their audience. Implementing the DES framework (design, emotion and strategy) we developed a refined business strategy, an evolved brand identity, cohesive media presence, premium packaging and delightful delivery experience. 

Ket Takeaways

  • Differentiation through strong brand identity

  • Elevated packaging design

  • Delightful and unforgettable at-home dining experience

The rebranding set the stage in differentiating Brgrmeister from its competitors through bold minimalism. The design system was created to seamlessly move from digital to physical, including colors, typography, icons, tone of voice and more. The packaging was a key factor in ensuring a delightful at home experience, it effectively communicated the brand story and ensured the food was well presented, unaltered and remained fresh. The packaging design involved considerations across form, colors, materials and finish to provide a premium experience. Our holistic approach established Brgrmeister as a leader in gourmet food delivery, successfully creating unforgettable and delightful customer experiences.

The Impact

7

Prestigious industry awards

10+

New delivery only locations opened

75%

Year on Year delivery sales growth

4.5

4.5/5 Delivery rating

Known for their indulgent burgers, Brgrmeister became a hotspot for locals and tourists seeking an authentic American experience. With the rise of online food delivery channels, the founders of Brgrmeister saw an opportunity to take their burgers to homes across India.

Their mission was clear—transforming Brgrmeister into a leading food delivery chain across the country. 

However, a disconnect between the gourmet restaurant experience and the at home experience, led to customer disappointment and low sales conversions. Brgrmeister partnered with Dē.SHA design lab to bridge this gap and propel their growth in a competitive landscape. The new experience went beyond digital and focused on creating delight and excitement at all touchpoints from initial interactions online to delivery and consumption.

Through Brgrmeister we set out to establish a gold standard for at home dinning experiences.

Servcies

Research

Business strategy

Branding

Industrial design

Brand activation

Known for their indulgent burgers, Brgrmeister became a hotspot for locals and tourists seeking an authentic American experience. With the rise of online food delivery channels, the founders of Brgrmeister saw an opportunity to take their burgers to homes across India.

Their mission was clear—transforming Brgrmeister into a leading food delivery chain across the country. 

However, a disconnect between the gourmet restaurant experience and the at home experience, led to customer disappointment and low sales conversions. Brgrmeister partnered with De.SHA design lab to bridge this gap and propel their growth in a competitive landscape. The new experience went beyond digital and focused on creating delight and excitement at all touchpoints from initial interactions online to delivery and consumption.

Through Brgrmeister we set out to establish a gold standard for at home dinning experiences.

Services

Research

Business strategy

Branding

Industrial design

Brand activation

Key takeaways

  • Differentiation through strong brand identity

  • Elevated packaging design

  • Delightful and unforgettable at-home dining experience

To bring this vision to reality, we delved deep to understand the F&B delivery landscape in India and collaborated closely with their leadership team to understand their vision, business objectives and the needs of their audience. 

The rebranding set the stage in differentiating Brgrmeister from its competitors through bold minimalism. The design system was created to seamlessly move from digital to physical, including colors, typography, icons, tone of voice and more. The packaging was a key factor in ensuring a delightful at home experience, it effectively communicated the brand story and ensured the food was well presented, unaltered and remained fresh. The packaging design involved considerations across form, colors, materials and finish to provide a premium experience.

Our holistic approach established Brgrmeister as a leader in gourmet food delivery, successfully creating a delightful and unforgettable customer experience.

The Imapct

7

Prestigious industry awards

10+

New delivery only locations opened

75%

Year on Year delivery sales growth

4.5

4.5/5 Delivery rating

To bring this vision to reality, we delved deep to understand the F&B delivery landscape in India and collaborated closely with their leadership team to understand their vision, business objectives and the needs of their audience. Implementing the DES framework (design, emotion and strategy) we developed a refined business strategy, an evolved brand identity, cohesive media presence, premium packaging and delightful delivery experience. 

The rebranding set the stage in differentiating Brgrmeister from its competitors through bold minimalism. The design system was created to seamlessly move from digital to physical, including colors, typography, icons, tone of voice and more. The packaging was a key factor in ensuring a delightful at home experience, it effectively communicated the brand story and ensured the food was well presented, unaltered and remained fresh. The packaging design involved considerations across form, colors, materials and finish to provide a premium experience. Our holistic approach established Brgrmeister as a leader in gourmet food delivery, successfully creating unforgettable and delightful customer experiences.

Key takeaways

  • Differentiation through strong brand identity

  • Elevated packaging design

  • Delightful and unforgettable at-home dining experience

The Impact

7

Prestigious industry awards

10+

Newly opened delivery locations

75%

Year-on-year delivery sales growth

4.5

4.5/5 Delivery
rating

Reviews

Reviews

Shreyaan

@ShreyaanChaudhary

Always a great experience. LOVE the packaging and quality of food!

Always a great experience. LOVE the packaging and quality of food!

Bagchi

@Bagchi

Packaging is par excellence. Food quality is consistently good. Love the sweet sauce and it feels like love and warmth in a box. That's rare! God bless everyone involved in the process of bringing this restaurant to my table.

Packaging is par excellence. Food quality is consistently good. Love the sweet sauce and it feels like love and warmth in a box. That's rare! God bless everyone involved in the process of bringing this restaurant to my table.

Natasha

@Natasha

I am in heaven!!!! the burgers were all so juicy and delicious! the buns were so soft! the Nashville popcorn was amazing! best burger place in town! oh brilliant packaging too!

I am in heaven!!!! the burgers were all so juicy and delicious! the buns were so soft! the Nashville popcorn was amazing! best burger place in town! oh brilliant packaging too!

Punefoodpedia

@Punefoodopedia

Tried their new burger from the menu and it was perfectly made and the bun was fresh . Lovely packaging as usual. Thank you for great food.

Tried their new burger from the menu and it was perfectly made and the bun was fresh . Lovely packaging as usual. Thank you for great food.

Samruddhi

@Samruddhi

Worth the money ! The burgers are super cheesy and scrumptious couldn't stop appreciating it, also ordered the bar bites platter which was suprisingly crispy and tasty. Great packaging, loved it! Would highly recommend you to indulge Brgmeister burgers

Worth the money ! The burgers are super cheesy and scrumptious couldn't stop appreciating it, also ordered the bar bites platter which was suprisingly crispy and tasty. Great packaging, loved it! Would highly recommend you to indulge Brgmeister burgers

Sanjana

@Sanjana Shinde

Tried parmesan chicken steak for the 1st time, and I was blown away. The taste, the quality of the food, the quantity, the packaging everything was on point. Veryyyyy much satisfied.

Tried parmesan chicken steak for the 1st time, and I was blown away. The taste, the quality of the food, the quantity, the packaging everything was on point. Veryyyyy much satisfied.

Divya

@Divya

Packaging was like a 5 star restaurant. Burger and fries were crispy and will definitely reorder

Packaging was like a 5 star restaurant. Burger and fries were crispy and will definitely reorder

Ishaan

@Ishaan

The packaging and presentation was fantastic ! Unique choices of Burgers to choose from ! For all the spicy food lover I would definitely recommend you to try out the Louisiana devil fried chicken burger.

The packaging and presentation was fantastic ! Unique choices of Burgers to choose from ! For all the spicy food lover I would definitely recommend you to try out the Louisiana devil fried chicken burger.

Arpita

@ArpitaBhattacharya

We love the food from your restaurant. Everything has been good so far! Excellent taste and very thoughtful & proper packaging. Hope you’re able to maintain the same service. Thank you for such good food.

“With De.SHA, Brgrmeister transformed from a local diner to a trendsetter in the F&B industry”

“With De.SHA, Brgrmeister transformed from a local diner to a trendsetter in the F&B industry”

Karan

Founder, Brgrmeister

Make every interaction count

About

At Dē.SHA Design Lab, we partner with small and medium-sized brands to elevate customer experiences through seamless journey management. Using AI-driven tools, we craft engaging, data-backed experiences that drive scalable growth.

Copyright @ 2024 De.SHA Design Lab

Make every interaction count

About

At Dē.SHA Design Lab, we partner with small and medium-sized brands to elevate customer experiences through seamless journey management. Using AI-driven tools, we craft engaging, data-backed experiences that drive scalable growth.

Copyright @ 2024 De.SHA Design Lab

Make every interaction count

About

At Dē.SHA Design Lab, we partner with small and medium-sized brands to elevate customer experiences through seamless journey management. Using AI-driven tools, we craft engaging, data-backed experiences that drive scalable growth.

Copyright @ 2024 De.SHA Design Lab